Any personal information you provide to Hot Flow Yoga will be only used to provide you a quality service and support. We DO NOT share your personal or financial information with any other party as well as your credit card and bank information.

Single lessons and strippen cards cancellations
Prepaid lessons and no shows are non-refundable. Single lessons and strippen cards are not refundable, not extendable, not transferable or shared with other student. They have a limited time, please always check your expiration date before attending to class.

You can cancel your class up to 2 hours before it starts. Late cancellations and No-Shows will be discounted from your card’s remaining lessons.

Gift certificates are not refundable.

Membership’s automatic payments are not refundable after having been processed unless a mistake on our part took place. Memberships are non-transferable to another person.

Workshops cancellations must be done at least 48 hours before the event takes place. Later cancellations will not be refundable unless the spot is required for another student. All cancellations have a cost of 20% as administration fee or a full refund credited for any Hot Flow Yoga product. The No-show to the workshop will have the same treatment as a late cancellation.
If the event is cancelled by the studio you will be notified by email and the refund will be 100%

Full payment will be charged if you cancel a private session with less than 24 hour notice.
If you are late for a private class the class will end at the original time, if you are more than 15 minutes delayed is at the instructor’s decision whether to hold an shorter lesson or not.

Hot Flow Yoga is an intimate, comfortable studio with limited spaces so every one of our students have enough space to do their class. Once this limited space is filled we won’t allow any other student to take the class. This is why we strongly recommend to book your mat with our booking system.

Registering online is recommended to save a spot in class, but if you register online and come to class after class has started and the class is already full, we will kindly ask that you return to a another class.

Students can arrive a maximum of 10 minutes late. After this time, the door will be locked and nobody else would be able to get in. We believe that punctuality is a sign of respect for the other students.

Hot Flow Yoga will not be responsible for lost or stolen items under any circumstances.
Please reconsider bringing valuables into the studio. The studio provides a Lost and Found box for items left behind. On the first day of the month these items will be removed and donated or disposed of.